Divi Support
Essential Support
$49/month
- Description: Perfect for individuals or small businesses who need occasional Divi theme support to keep their site running smoothly.
- Features:
- Monthly theme updates and minor troubleshooting
- Basic CSS customizations (e.g., color, font adjustments)
- Email support with a 48-hour response time
- Up to 3 hours of support per month
Advanced Support
$129/month
- Description: Ideal for growing businesses requiring regular support and customization to enhance site functionality and design.
- Features:
- All Essential Support features
- Priority email support with a 24-hour response time
- Up to 10 hours of support per month for layout customization, bug fixes, and integrations
- Plugin compatibility checks and minor performance optimizations
- Monthly security scans and recommendations
Pro Support
$249/month
- Description: Tailored for businesses that depend on their website for revenue, this package provides comprehensive support and advanced customization.
- Features:
- All Advanced Support features
- Dedicated support manager and priority response within 12 hours
- Up to 25 hours of monthly support for extensive customizations, page builds, and in-depth troubleshooting
- Ongoing performance optimization, including page speed improvements
- Monthly backup and restore support
- Quarterly site audit and detailed report
Frequently Asked Questions
1. What is Divi and why should I use it for my website?
Divi is a popular WordPress theme and page builder that allows users to create visually stunning, responsive websites without any coding skills. It offers a drag-and-drop editor, hundreds of pre-built settings, and powerful customization options, making it ideal for users of all skill levels.
2. What Divi template do you offer?
We offer beautiful free Divi templates suitable for a variety of businesses including e-commerce, business, personal blogs, and more. Each template is designed for quick installation and easy editing.
3. How do I install the Divi template from DiviDaddys?
Download the template, go to your WordPress dashboard, go to Divi > Divi Library and import the template using the provided file. You can then apply the template to any page.
4. Can I customize the template provided by DiviDaddys?
Yes, all of our templates are fully customizable with Divi’s Visual Builder, allowing you to customize colors, fonts, layout, and more to match the look and feel of your brand.
5. I have a problem with my Divi template. What help can I get?
Definitely! Our team is here to help you. Contact us through our support page, and we will help you troubleshoot our templates.
6. What if I want to make additional changes beyond the template?
We provide custom development services to clients who need highly customized solutions. Feel free to hire our services for any additional modifications or custom buildings beyond the template provided.
7. Can I use the DiviDaddys template on multiple websites?
Yes, our free templates can be used on many websites. For premium templates, please refer to the license terms on the template download page.
8. Will my Divi template be responsive to mobile devices?
Yes, all of our templates are designed to be fully responsive, ensuring a seamless experience on desktops, tablets and mobile devices.
9. What should I do if Divi Builder won’t load or is running slowly?
Try clearing your browser cache and making sure your browser is up to date. Disabling conflicting plugins and increasing your server’s PHP memory limit often helps as well. If troubles persist, contact our support for added help.
10. How do I troubleshoot Divi layouts that aren’t showing as expected?
First, try clearing your cache and ensuring your Divi theme and plugins are updated. If issues persist, check your global settings in Divi and make sure any custom CSS isn’t overriding your layout.